Out of all the hotels we stayed in Hanoi, this was the cleanest with no ants. It had the best natural lighting coming through the windows and two full length mirrors. Room was very clean, and nice toiletries. Appreciate there was a bathtub for baths. A bit out of the way edge of old quarter but minutes away from Train Street.
Le
dicembre 2023
I liked that the property was on the outskirts of the Old Quarter away from the noise. It was close but not too close. The location was better imo. Also, the staff was very friendly and accommodating.
Voltaire
gennaio 2025
Large, modern hotel, located centrally for easy access by Grab to most sites. It's a short walk to the station, there are several restaurants on the streets around. 5 minute ride to the Lake and the Old Quarter Spotlessly clean room, huge king bed and bulk amenities, shampoo etc (which is good!). The rooms have double or triple glazing and are super quiet, despite the noisy traffic below. Staff were all super helpful and polite Buffet breakfast includes eggs and or pho to order and a good range of other items. The evening selections in the restaurant are mixed in quality but the viet dishes were better. Avoid the pizza! It's a quality tourist hotel, medium sized, with all requirements for foreign travellers
Andrew
maggio 2023
Front staff was friendly and could converse well in English. Location very near to railway attractions, local market, railway station, 45min drive to airport (depends on traffic)
Chee
maggio 2024
Excelent staff, great English speakers, the hotel is everything we expect in a Mercure property. The location is excelent, in the old town but with very little noise. I stayed in local properties in the Old Town and there was no comparison.
Jaqueline
agosto 2024
This place felt like an oasis in the desert after the first hotel we booked (an left immediately) in Hanoi. It is nearby all attractions, very clean and tidy. Staff is helpful, engaging and friendly. Breakfast is simple and tasteful, although the cheese selection could be improved. Overall we had a really nice experience. 100% Recommended!
Zeynep
giugno 2024
We chose this hotel for its location as it’s very close to the train station and we had an early start one morning! It is also the perfect location for the old quarter .. everything you want to see and do is in walking distance from the hotel. The room was excellent, a comfy bed and all we needed for our stay.
Julia
dicembre 2023
Very nice hotel with a very large and comfortable bed. Room was also very clean and was in a great location. Breakfast was also pretty good with plenty of options
Timothy
aprile 2023
Convenient location. The windows are double glazed which makes the room so quiet, cannot hear the traffic. The air-con and toilet exhaust are very quiet too. Staff are able to communicate in good English and are very helpful.
Erica
agosto 2023
It was ina good location and was very comfortable.
Nancy
novembre 2023